Welcome to FXU Advice & Welfare



FXU’s team of expert advisers is here to help and support you throughout the academic and calendar years.

Our advisers deliver free, confidential, impartial advice and guidance to all University of Exeter (Penryn Campus) students and Falmouth University students.

The Advice Service covers a range of legal and University-related issues including:

Money matters – e.g. grant/loan entitlement, bursaries, University hardship funds, emergency loans, budgeting, debt, welfare benefits

Housing –rights, responsibilities, tenancy checking, disputes with landlords

University related issues - academic appeals, complaints, disciplinary issues, fitness to study, extenuating or mitigating circumstances, intermitting/interrupting, transferring, withdrawing

Employment rights

Consumer rights

We cover a lot of other things too – so if what you need isn’t in that list, get in touch anyway.  If we can’t help you, we’ll know someone who can.  You could also have a look at our webpages - you may find the information you need there.

To make an appointment call 01326 255861 or send an email to advice@fxu.org.uk or drop in at the FXU reception.

If you need help now, go to http://www.fxplus.ac.uk/study/student-support-services/need-help-now 


Our Team

FXU has a team of fully trained and experienced advisers to help and support you. The Service covers the full range of issues including student funding, benefits advice, financial problems, housing queries, consumer advice, employment, institutional/academic related problems and more.

The Advice Service offers free independent, confidential, and impartial information, advice and support to all students of Falmouth University and University of Exeter Penryn Campus.

Have a look at our webpages and factsheets - you may find the information you need there. If not, please come and see us, call 01326 255861 or send an email to advice@fxu.org.uk and we will do what we can to help you solve your problem.